Cyberjaya Hospital is a major specialist hospital and is part of the Southern Selangor Cluster Hospital Program, alongside Serdang Hospital, Kajang Hospital, and Ampang Hospital. Within the framework of this forward-thinking cluster concept, the hospital collaborates by sharing specialist services and resources with its counterparts.
This collaborative approach optimizes the use of facilities, equipment, human resources, and expertise across the network of hospitals, ultimately enriching the experience for both patients and staff. Nevertheless, even within this innovative framework, Cyberjaya Hospital grapples with its own set of challenges in managing workforce attendance.
Challenges Faced by Cyberjaya Hospital's Previous Attendance System
Before adopting TimeTec Attendance, Cyberjaya Hospital encountered several challenges with its previous attendance system. These issues included:
Limited Accessibility
The hospital relied on FingerTec with Ingress software, which was accessible only from specific PCs, limiting the convenience of attendance tracking.
Off-Site Attendance
Staff working remotely or on-site faced difficulties in recording their attendance, leading to inconsistencies in data collection.
Lack of Modern Features
The previous system lacked support for face recognition and WiFi connectivity, falling short of modern workforce management needs.
Reporting Limitations
The availability of attendance data for analysis and reporting was limited, hindering effective decision-making and management.
TimeTec Attendance:
A Game-Changer
TimeTec Attendance has seamlessly addressed these challenges and ushered in a new era of workforce management for Cyberjaya Hospital. Here's how:
GPS Clocking for Off-Site Staff
With GPS clocking, staff working remotely or on-site can easily capture their attendance data, ensuring accuracy and inclusivity.
Real-Time Data Accessibility
Attendance data is available in real-time, empowering supervisors and management to monitor staff efficiently through the Web Portal and Mobile App.
Face Recognition and WiFi Support
The TC20 device supports face recognition verification and WiFi connectivity, ensuring that the hospital stays up-to-date with modern attendance tracking technology.
Comprehensive Reporting and Analysis
TimeTec Attendance offers a wide array of reports, enabling in-depth data analysis, and providing actionable insights for better workforce management decisions.
Cyberjaya Hospital's adoption of TimeTec Attendance represents a significant leap forward in workforce management within the healthcare sector. The Southern Selangor Cluster Hospital Program is set to benefit from this innovation, as the hospital network leverages real-time attendance data, advanced features, and comprehensive reporting capabilities to enhance efficiency and service delivery. With TimeTec Attendance, Cyberjaya Hospital is not just a medical facility but a pioneer in modern healthcare workforce management.
Let’s modernize your workforce management with TimeTec Attendance today. Contact us at info@timeteccloud.com or Mr. Wan Amirul Muim at wanamirul@timeteccloud.com for a free consultation and demo.
Covid-19 has produced new norms, and it has evolved time attendance like never before and accelerated the trend of attendance clocking towards cloud and App-based systems. Hence, we must stay ahead with our updates on TimeTec Attendance to keep up with this rising trend. With the year 2021 coming to an end, here is the summary of past updates that TimeTec Attendance has implemented.
New features are essential for this dynamic environment; TimeTec has introduced numerous features like Working Location, an option to create Working Locations (e.g. HQ, On-Site, Work from Home, etc.) to pair with clocking methods/ devices. This feature enables accurate data flow for reports. However, it does not stop there; TimeTec adds further enhancements and pairs it with a map and pointers marking all users’ actual clocking locations.
Work Location Map View
With everyone slowly adjusting to the new norm, we foresee outstation travel to revert as usual. Hence, TimeTec introduces this new feature, Outstation Travel Request Approval. This approval request aims to track and store staff travel records for administrative, health or safety purposes. In addition, enhancement was added where the admin could click on the suitcase icon to view the outstation travel details under roster, showing a list of employees in this category.
Outstation Travel Request Approval
Data is a crucial asset for a company; hence, we strive to improve our data flow and completeness. Various reports are added and optimized; there are Labour Forecast Report, User Approval Method Report, Work Location Report, Weekly Staff Duty Roster Repor, Monthly Staff Duty Roster Report and many more. If we were to scope it down, TimeTec has brought down the processing time of 100,000 Month By Month Report from 8.68 minutes to 2.21 minutes. Minor adjustments are also worth mentioning, as these would contribute to the ultimate goal of data completeness. It ranges from user count on Work Location Report, updated work rate calculation formula on Day by Day Analysis Report, the list goes on.
Convenience is the building block of TimeTec Attendance. Several updates directly address this manner. The menu in TimeTec TA Web has been relocated to help admins navigate the system better. NFC clocking has been made available for iOS users, presenting more clocking options for iOS users. In addition, the home admin dashboard has been updated, splitting the ‘No Clocking’ into two new segments, ‘Shift Hasn't Started’ and ‘Absent’.
Split ‘No Clocking’ category into ‘Absent’ & ‘Shift Hasn't Started’
Ultimately, TimeTec has constructed TimeTec Office, where human resource management systems are merged into one Super App to support a greater ecosystem. The Super App includes Time Attendance, Leave, Claim and Access. TimeTec has always focused on elevating user experiences to put us on the right track to achieve ‘TimeTec One’, ‘Where all TimeTec System Combined’.
This content only summarises new features in 2021; for a complete list of new features, please visit TimeTec TA Features. TimeTec will continue to serve our users better and uplift our service to the next level for the years to come. Like always, TimeTec pledges to deliver solutions that fulfil the demands of tomorrow.
“I recalled two years ago my sales manager told me when he approached a business owner of a property management company in Johor to promote iNeighbour smart community system for residential properties, and he also briefly touched on our cloud-based time attendance system which can be used to monitor mobile staff, the business owner turned to him and said, ‘It's been a headache for us in managing the attendance of my cleaners and other remote staff for years, this is what I want, and I want it immediately, iNeighbour is interesting, but it can come later.’ And he insisted on implementing it the following week, which was a few days before Chinese New Year.”
“And two months after, he happily told us, two of his staff resigned. My sales manager asked why, he said that our system had exposed their tardiness, they no longer can cover-up.” Teh Hon Seng, CEO of TimeTec Group told a story on how TimeTec Workforce Management System can help in managing staff, especially in the property management industry.
“To upkeep a building, a facility management company has to hire a team of highly efficient workforce to provide services such as integrated facilities management, hospitality and cleaning services, facility operation & maintenance, and even carry out facility audit, hence workforce management system is important.”
“Quite some property or facility management companies subscribed to TimeTec Workforce Management System to manage their mobile workforce that is dispatched to different designated buildings under their portfolio for the daily chores. The employees’ attendance clocking that can prove to the JMB or Joint Management Body either by using a biometric clocking reader that can push clocking data to the cloud, or by clocking using a smartphone that captures GPS location, and real-time to notify the supervisor or property manager.”
Teh Hon Seng, Founder and CEO of TimeTec Group
“Sometimes, property management companies require a workforce management system that extends to access control by using a smartphone. For example, cleaners unlock a smart lock to access the facility room for cleaning jobs.”
TimeTec Workforce Management Suite offers time and attendance, leave management and claim management, and for mobile staff, GPS clocking from one place to another automate the honest mileage claim process.
For more information of TimeTec Workforce Management System and TimeTec Digital Building Ecosystem, please contact Mrs. Tamy Phoon, AVP, Sales & Marketing at tamy@timeteccloud.com (012-2901019) or Mr. Aiden Teh at aiden@i-neighbour.com (010-2211150), General line and email: 03-80709933 and info@timeteccloud.com.
This is the last announcement for TimeTec Digital Building Ecosystem Series. Next Wednesday, TimeTec will start another new series for TimeTec Parking, stay tuned.
About TimeTec TimeTec Group was established in 2000. Over 20 years, the Group had developed three homegrown globally recognized IT brands, FingerTec, TimeTec and iNeighbour, for workforce management, security, smart office, smart residential and smart township solutions by unleashing the power of biometrics, cloud & edge computing, IoT and AI technologies. All these solutions connect and change the landscape of work life and home life in a larger ecosystem. Through a vast network, TimeTec Group distributes its biometric hardware products and 16 cloud applications, including IoT devices, to more than 150 countries worldwide. Visit our company websites: TimeTec Cloud, FingerTec, iNeighbour, TimeTec Building
Various renowned clients have subscribed to TimeTec various solutions including IOI Properties, Putrajaya Holdings, Ibraco, Binastra, Thriven, Hock Seng Lee, QSR Brands, Central Sugars Refinery CSR, Sunway Constructions, Mamee, Yakult, Nano Malaysia Berhad, and many more. The versatility and feasibility of TimeTec products also attract various international customers from all over the world, including Hong Kong, Dubai, Australia, South Africa and etc.
Now, TimeTec TA offers a feature for employees to apply for outstation assignment through the web and the App and get instant approval from superior from anywhere at any time.
TimeTec TA can cater to all locations in Malaysia and abroad, as the application is embedded with Google Map, which provides GPS coordinates for accurate location data. Companies can determine the set rules for this feature to match the organization's requirements. Refer to this tip on how to set this feature right.
This feature provides convenience to all parties, especially during the pandemic when contactless and reduced movement is expected. In addition, staff can attain the approval straight from the App, and the managers only need to tap on one button on the App to approve the travel. All the approved outstation requests will be displayed in the Calendar module.
TimeTec constantly offers process improvement to all its subscribers, adding more values as the business progresses.
If your company hasn't subscribed to TimeTec TA just yet, it is timely to explore. Contact us at info@timeteccloud.com for more information.
TimeTec TA App offers clocking options and a variety of features such as roster information, attendance overview, analysis, attendance approval, report, and monitoring. Monitoring is an important feature that many users might have missed out on. Therefore, in the latest TimeTec TA App update, we have added default tardiness monitoring rules for users to experience the monitoring feature first hand.
What is Tardiness Monitoring? Tardiness Monitoring is a feature that monitors users’ attendance and notifies the recipients (superior or the user himself) whenever tardiness occur. The type of tardiness includes short hour, late-in, extended break, early-out, and absence. This feature is available for both Admin and User in the Monitoring section.
Benefits of Tardiness Monitoring: ✓ Immediate alert for superior/user on tardiness record ✓ A friendlier way to remind users on self-discipline ✓ Ease HR/superior task on staff attendance monitoring
