This pandemic has presented us with the circumstances that require us to make some adjustments while still producing and supplying the market with quality FingerTec products. With that said, we are forced to announce that we will be adjusting the warranty periods for all FingerTec devices soon.
All purchases between 1st January 2014 and 30th September 2021 are still covered under the FingerTec Global Product Warranty for a period of 36 months for end-users and 40 months for resellers.
However, for all purchases starting 1st October 2021, FingerTec will revise the FingerTec Global Product Warranty period to 24 months for end-users and 28 months for resellers. More information about FingerTec warranty period is available at https://www.fingertec.com/warrantypolicy/FT-warranty-policy.html
With this announcement, we urge you to plan your purchases accordingly before the effective date to maximize the warranty period fully. We highly recommend that you purchase the stock of your regular devices accordingly to enjoy the 3-year warranty before the warranty period reduces starting 1st October 2021.
Tongee (KL) Sdn. Bhd. is the subsidiary of Tongee Group, the leading Market Expansion Services provider for organizations that aspire to grow their business in new or existing markets in Malaysia. The core activities of the Group are centred around sales and marketing of FMCG products with warehousing and logistic support. Tongee also has in-depth knowledge of supply-chain strategy from B2B-to-B2C, and it has more than 7000 affiliate partners in MALAYSIA.
Enduring the pandemic's impact on its operations, Tongee found a way to manage the workforce who are now scattered at homes, in the office, on the move, and on-site. Previously, everybody clocked in the biometrics system installed at the office before going about their daily business. However, the method is no longer relevant because the government only permits 40% of the workforce in the office during office hours. Therefore, Human Resources must figure out how to get everybody into a centralized system and have the attendance data integrated with the payroll system for seamless workforce management. They also require a system that can cater to overtime applications and approvals, making payroll processing smoother.
TimeTec TA, a cloud-based Time Attendance System, is the best choice for Tongee, and here are why:
GPS clocking in TimeTec TA mobile app makes attendance recording easy for everybody, especially those working from home and on-site. All employees need to log into the App and tap on GPS clocking to record attendance. The system records the time along with the GPS whereabouts of the employee. Besides, it also supports photo attachment and remarks if the office needs more details or visual proofs.
Attendance data is available in real-time. As soon as the employee clocks, data is instantly recorded in the server, accessible to the supervisor/management for monitoring and processing.
TimeTec provides a convenient tool for OT Application/ Approval via App. Staff can apply overtime through the App; the approval process also goes through the same process for fast and efficient operation. The company can quickly mitigate discrepancies found in OT data, complete with audit trails for better transparency.
TimeTec TA software data is integrable with third-party payroll software. Currently, TimeTec TA has been readily integrated with various leading payroll providers in Malaysia. Once subscribed with TimeTec TA, the company only needs to link up the attendance data to the payroll system of choice for salary processing.
TimeTec TA provides complete attendance records and reports for human resource and management use. These records and reports are accessible and can be generated instantly, at any time of the day, anywhere.
In great tribulation comes a great solution, and clearly, TimeTec TA has brought about tremendous efficiency to Tongee's operation, which is beneficial for the long run. Contact us for more information about the solution!
More than twenty years ago, Diyou Fibre started producing recycled materials from post-consumer plastics. They have changed and grown over the years, and so has plastics.
Their principal activities are recycling different post-consumer plastics, including PET bottles, HDPE bottles, LDPE films, PP products, and others, into sustainable materials for recycled polyester, construction materials, automotive materials, and other industries.
Diyou Fibre has three main buildings, and all the guards are patrolling using the old system. There is no real-time data with the conventional system, and they can only collect the data at the site when the guards return to base. With the system's loopholes, the guards can manipulate the data because the management doesn't have a way to find it out, and it is hard to keep track of the previous data and reports. The conventional system also poses a problem to the guards where they cannot report all the incidents directly to the supervisor. Instead, they need to contact the supervisor and update all the details manually.
With so many problems and inefficiency of the old system, Diyou Fibre subscribes to TimeTec Patrol to experience the competence of cloud patrol solutions first-hand.
TimeTec Patrol provides a user-friendly system that is accessible anytime from any web browser at www.timetecpatrol.com.
TimeTec Patrol data is real-time. All the latest transactions will be pushed to the cloud/server directly for fast reporting and action.
Guards can report all incidents via the App, and all the reports are stored securely, accessible by the management anytime.
All audit trails are available online, making this system transparent, a win-win system for the guards and the company.
Diyou Fibre knows what it takes to produce efficiency, and they choose TimeTec Patrol for the patrolling system. Where time is an essence, and real-time reporting is gold, Diyou Fibre has taken a step forward with the TimeTec Patrol system.
Interested in exploring cloud-based Patrol Solution, we can help.
Palazio Serviced Apartment is a new highrise located in Mount Austin, located just 13 km from the city centre, Johor Bahru, Malaysia. This apartment houses 1832 units, complete with free WiFi, a garden with an outdoor swimming pool, lake views, a fitness room and a sauna. Completed just seven years ago in 2014, Palazio welcomes residents and occasional rentals, such as visitors coming from the north of the country and the neighbouring country, Singapore.
The management was using logbooks to record the visitors' comings and goings and have experienced the inefficiency that comes along. Hence, in 2021, they decided to adopt a smart system to uplift the lifestyle for the whole community; out with the logbook, in with the iNeighbour App on everyone's smartphones.
By subscribing to iNeighbour, the management can handle daily operations like managing visitors, feedback, inquiries, announcements and many more through one centralized system.
Now the residents can invite, preregister and manage their visitors straight from the iNeighbour App. Moreover, all the visitor details are recorded in the system for reference, providing a sense of security for everybody. This App is also helpful as an 'intercom' for security to call the residents whenever the guests arrive.
iNeighbour App also provides the residents with a convenient tool to channel their feedback, complaints or inquiries to the management. They do not need to go to the management office anymore, and they will receive the responses through the same channel in no time. Residents can also receive announcements instantly on the App for any pressing matters about their residence.
By changing the old system to the modern one, Palazio Serviced Apartment brings the image of the residence to another level of sophistication at a very reasonable cost.
“I recalled two years ago my sales manager told me when he approached a business owner of a property management company in Johor to promote iNeighbour smart community system for residential properties, and he also briefly touched on our cloud-based time attendance system which can be used to monitor mobile staff, the business owner turned to him and said, ‘It's been a headache for us in managing the attendance of my cleaners and other remote staff for years, this is what I want, and I want it immediately, iNeighbour is interesting, but it can come later.’ And he insisted on implementing it the following week, which was a few days before Chinese New Year.”
“And two months after, he happily told us, two of his staff resigned. My sales manager asked why, he said that our system had exposed their tardiness, they no longer can cover-up.” Teh Hon Seng, CEO of TimeTec Group told a story on how TimeTec Workforce Management System can help in managing staff, especially in the property management industry.
“To upkeep a building, a facility management company has to hire a team of highly efficient workforce to provide services such as integrated facilities management, hospitality and cleaning services, facility operation & maintenance, and even carry out facility audit, hence workforce management system is important.”
“Quite some property or facility management companies subscribed to TimeTec Workforce Management System to manage their mobile workforce that is dispatched to different designated buildings under their portfolio for the daily chores. The employees’ attendance clocking that can prove to the JMB or Joint Management Body either by using a biometric clocking reader that can push clocking data to the cloud, or by clocking using a smartphone that captures GPS location, and real-time to notify the supervisor or property manager.”
Teh Hon Seng, Founder and CEO of TimeTec Group
“Sometimes, property management companies require a workforce management system that extends to access control by using a smartphone. For example, cleaners unlock a smart lock to access the facility room for cleaning jobs.”
TimeTec Workforce Management Suite offers time and attendance, leave management and claim management, and for mobile staff, GPS clocking from one place to another automate the honest mileage claim process.
For more information of TimeTec Workforce Management System and TimeTec Digital Building Ecosystem, please contact Mrs. Tamy Phoon, AVP, Sales & Marketing at tamy@timeteccloud.com (012-2901019) or Mr. Aiden Teh at aiden@i-neighbour.com (010-2211150), General line and email: 03-80709933 and info@timeteccloud.com.
This is the last announcement for TimeTec Digital Building Ecosystem Series. Next Wednesday, TimeTec will start another new series for TimeTec Parking, stay tuned.
About TimeTec TimeTec Group was established in 2000. Over 20 years, the Group had developed three homegrown globally recognized IT brands, FingerTec, TimeTec and iNeighbour, for workforce management, security, smart office, smart residential and smart township solutions by unleashing the power of biometrics, cloud & edge computing, IoT and AI technologies. All these solutions connect and change the landscape of work life and home life in a larger ecosystem. Through a vast network, TimeTec Group distributes its biometric hardware products and 16 cloud applications, including IoT devices, to more than 150 countries worldwide. Visit our company websites: TimeTec Cloud, FingerTec, iNeighbour, TimeTec Building
Various renowned clients have subscribed to TimeTec various solutions including IOI Properties, Putrajaya Holdings, Ibraco, Binastra, Thriven, Hock Seng Lee, QSR Brands, Central Sugars Refinery CSR, Sunway Constructions, Mamee, Yakult, Nano Malaysia Berhad, and many more. The versatility and feasibility of TimeTec products also attract various international customers from all over the world, including Hong Kong, Dubai, Australia, South Africa and etc.
