Damai Service Hospital Chooses TimeTec HR for Efficient Workforce Management

1:30 AM TimeTec 0 Comments

Established in 1981, the Damai Service Hospital (HQ) is a premier Malaysian hospital group offering secondary-level healthcare. It was built on the Vision of the Founder Dr Guna Sittampalam of providing “Quality Healthcare at Affordable Cost to Everyone” in every aspect of its services. The hospital has a full range of diagnostic and therapeutic facilities capable of treating up to 95% of the spectrum of illnesses. Running 24 hours a day, they operate under the care of highly qualified consultants, nurses & OT crews.

Healthcare is such an important business that having accurate control over records and employees is not something that can be looked over, sadly, Damai Service Hospital faced a plethora of issues in this regard. Their only method of attendance tracking was a biometric device situated at their offices but since staff worked at the medical site, management was unable to trace staff attendance. This led to inaccurate attendance reports and analysis, uncontrollable tardiness and absenteeism and high overtime cost. Their leave application and approval process is tedious and cumbersome and by the end of each month, they had unpredictable monthly claim payments.

Seeing that they needed professional outside help, TimeTec stepped in with TimeTec HR, consisting of attendance, leave and claim modules. TimeTec HR allows for GPS clocking which eased attendance capturing for staff who work out of the office. Attendance data is captured in real-time and is automatically pushed to TimeTec, generating accurate reports and analyses of the attendance system. It also implemented an extensive overhaul of existing systems, including overtime and approval rules, automation of leave applications and their approvals as well as predictable monthly payments for effective financial planning.

Damai Service Hospital provides an invaluable service and its systems and records should reflect that. TimeTec is up to the challenge of providing worthwhile and high-quality solutions to similar industry-related problems. 

If you have similar requirements that require a closer look at TimeTec HR, contact Mr. Wan Amirul Muim at wanamirul@timeteccloud.com for a FREE demo session.
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