TimeTec Resolving Operational Challenges in Institut Hospitaliti & Kulinari Malaysia
Institut Hospitaliti & Kulinari Malaysia (IHKM) is a well-known culinary arts and hospitality institute in Malaysia that has been providing quality education and training for students aspiring to pursue their careers in the food and beverage industry. With its established businesses and connections within the industry, IHKM has been able to offer unique opportunities to its students to get themselves well prepared and trained for their future careers. However, the institute has also faced several challenges in managing its staff and ensuring accurate reporting and analysis of their operations.
One of the significant issues faced by IHKM was the uncontrollable attendance and tardiness among its staff, which often resulted in decreased productivity and increased operational costs. Additionally, all reports and analysis were manually calculated from Excel, making it difficult to track and manage the institute's performance accurately. Tedious leave application/approval processes and leave balance/entitlement not updated according to the policy also posed challenges to IHKM's management.
To address these issues, IHKM turned to TimeTec, a cloud-based solution that offers comprehensive HR management features, including attendance, leave, and payroll. TimeTec provided a seamless and automated system that allowed IHKM to improve its attendance supervision, reducing staffs’ tardiness and absenteeism. The system also ensured that all records and reports were accurate and available at all times, providing a real-time overview of the institute's operations.
With TimeTec, leave application and approval became more convenient, allowing IHKM to standardize rules and settings of leave policies for uniformity. Leave balances and entitlements were also updated automatically, reducing the chances of errors and discrepancies. TimeTec Payroll provided IHKM with more than 60+ reports/analysis, which were available to generate and download, giving the institute better control and visibility over its payroll operations.
One of the significant benefits of TimeTec was the easy access to payslips via the TimeTec HR app, allowing employees to view and download their payslips at their convenience. This feature streamlined the payslip distribution process, reducing the time and effort required to manage payroll operations.
TimeTec provided IHKM with a comprehensive HR management solution that helped to address the institute's operational challenges. By automating attendance, leave, and payroll operations, TimeTec enabled IHKM to improve its staff management, reduce operational costs, and ensure accurate reporting and analysis. The institute can now focus on its core mission of providing quality education and training to its students and preparing them for successful careers in the food and beverage industry.
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